1. General information and mandatory information
Please note that any data transmission via the internet (e.g. communication via email) can present security gaps. A complete protection of the data against third party access is not possible.
NOTICE CONCERNING THE PARTY RESPONSIBLE FOR THIS WEBSITE
The party responsible for processing data on this website is:
XENON Automatisierungstechnik GmbH
Pforzheimer Straße 16
01189 Dresden, Germany
Telefon +49 351 40209-0
Telefax +49 351 40209-109
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).
WITHDRAWAL OF YOUR CONSENT TO DATA PROCESSING
Many data processing operations are only possible with your express consent. You can withdraw a given consent at any time. To do this, it is sufficient to send us an informal email message. The lawfulness of data processing operations carried out before the withdrawal remains unaffected by the withdrawal.
RIGHT TO FILE A COMPLAINT WITH THE COMPETENT SUPERVISORY AUTHORITY
In case of infringements of the data protection regulations, the person affected shall have the right to file a complaint with the competent supervisory authority. The competent supervisory authority for any data protection issues is the state data protection commissioner of the federal state where our company has its headquarters. A list of data protection commissioners as well as their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
RIGHT TO DATA PORTABILITY
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract delivered to yourself or to a third party in a commonly-used, machine-readable format. If you request a direct transfer of the data to another responsible party, this will only be done to the extent technically feasible.
SSL OR TLS ENCRYPTION
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential contents, such as orders or inquiries you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock icon that appears in your browser line.
If SSL or TLS encryption is enabled, the data you transfer to us cannot be read by third parties.
INFORMATION, BLOCKING, DELETION
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can object to the processing of your personal data at any time. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.
2. Data collection on our website
Some of our web pages use so-called cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies enable us to recognize your browser the next time you visit our website.
SERVER LOG FILES
The website provider automatically collects and stores information in so-called server log files, which your browsers automatically transmits to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data will not be combined with data from other sources. The data are required to be able to show you our website and to ensure security and stability. We store the data until the purpose for which they have been collected is fulfilled. The basis for data processing is Art. 6 paragraph 1 letter f GDPR.
If you send us inquiries via the contact form, your data from the inquiry form including the contact details you provide will be stored on our computer system so that we can answer your inquiry and any follow-up questions. We will not share this data without your consent.
The processing of the data you enter on the contact form thus takes place exclusively on the basis of your consent (Art. 6 paragraph 1 letter a GDPR). You can withdraw this consent at any time. To do this, it is sufficient to send us an informal email message. The lawfulness of data processing operations carried out before the withdrawal remains unaffected by the withdrawal.
The data you provide on the contact form will be stored by us until you request its deletion, withdraw your consent to storage or until the purpose for the data storage no longer exists (e.g. after the final processing of your inquiry). Any mandatory statutory provisions – especially retention periods – remain unaffected.
3. Social media
Our website uses functions of the social networks LinkedIn and Xing. We use the so-called 2-click solution. This means that when you visit our website, no personal data will be transferred to the providers in the first instance as a matter of principle. Only when you click on the social media button will data be transmitted to the providers, which may then collect usage and user data. To what extent data is collected and evaluated cannot be influenced by us.
If you are already logged into a social network while you are visiting our website, no further registration dialogue might be displayed when you click on the social media button. Even if you are not a member of a social network, there is the possibility that the social networks receive your IP address as well as information about the browser and the operating systen you use and that they store this information. Scope and purpose of the data collection as well as processing and use of the data by the social networks and information about rights and setting possibilities for the protection of your privacy can be found in the below privacy notices of the repective provider.
Via the social media button we offer you the opportunity to interact with the social network and other users, so that we can improve our offer and make it more interesting for you as a user. The legal basis for the use of the social media button is Art. 6 paragraph 1 letter f GDPR.
The addresses and privacy notices of the respective providers can be found here:
4. Analysis tools and advertising
This website uses functions of Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
Google Analytics uses so-called ”cookies”. These are text files that are stored on your computer and that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
The storage of Google Analytics cookies is done on the basis of Art. 6 paragraph 1 letter f GDPR. The website operator has a legitimate interest in the analysis of the user behavior in order to optimize its website and its advertising.
We have enabled the IP anonymization feature on this website. This means that your IP address will be shortened by Google within the member states of the European Union or in other contract states of the Agreement on the European Economic Area prior to transmission to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about the website activities and to provide other services related to the use of the website and the internet for the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be combined with any other data held by Google.
You can prevent the storage of cookies by setting your browser software accordingly. We would like to point out, however, that in this case you may not be able to use all functions of this website to the full extent. Furthermore, you can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
OBJECTION TO DATA COLLECTON
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set and prevent the collection of your data during future visits to this website: Disable Google Analytics.
CONTRACT DATA PROCESSING
We have entered into an agreement with Goggle on contract data processing and fully implement the strict standards of the German data protection authorities when using Google Analytics.
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
reCAPTCHA is used to check whether the data entered on our websites (e.g. on a contact form) is entered by a human or an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor by means of various features. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, duration of website visit of the visitor or mouse movements made by the user). The data collected during the analysis are passed on to Google.
The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis takes place.
The data processing takes place on the basis of Art. 6 paragraph 1 letter f GDPR. The website operator has a legitimate interest in protecting its website offers from abusive automatic spying and spam.
On this website we use mautic – an open source tool for marketing automation. This is an analysis and tracking software for the allocation and storage of usage data (e.g. browser used, last visited page, duration of stay). The software uses this information to individualize our marketing activities and better align them to the interests of each individual user. In addition, the software helps us to better evaluate the success of individual marketing measures.
Mautic is hosted by us on specially operated servers. The data is not passed on to third parties. We collect and process data with mautic only to the extent necessary to achieve the business goals of XENON Automatisierungstechnik GmbH with you.
Mautic’s working methods are expressed by this:
a) E-mail marketing and campaigns
In so-called e-mail marketing, personalised e-mails are sent to you. Some of these e-mails are based on the user behaviour on our website, when reading our e-mails and when interacting with the links contained therein. We also send e-mails as part of campaigns.
b) Landing pages
Landing pages are special websites that have been defined as the target of advertising campaigns. They usually contain interaction options, e.g. for downloading whitepapers or checklists and forms for collecting information about you.
The software uses various technical procedures to assign individual activities to anonymous profiles or – with prior consent – to the profiles of individual users:
c) Tracking pixels
In order to recognize whether, for example, an e-mail has been opened, mautic uses so-called tracking pixels. These pixels are used to load a small graphic from the provider’s server that was previously assigned to an individual user profile.
d) Personalized Web Links
In order to recognize whether, for example, a user is calling a link from an e-mail, mautic adds a unique identifier to these links, which was previously assigned to an individual user profile.
e) IP address
The IP address currently used by website visitors is transmitted to us each time our website is accessed. Mautic uses this address to recognize users of the website.
The data collected in this process is:
- the activity on our website
- Number of page views and length of stay of the website visitor
- the click path of the respective visitor
- Downloads of files provided via the website
- Visits from Landingpages
- Opening e-mails from newsletters and campaigns
In the context of a registration on the website or the download of a whitepaper, the provider collects a fee by the use of mautic
- Contact information (such as name, postal or e-mail address, telephone or fax number).
- Business contact information (such as your job title, name of my business, business e-mail address, telephone or fax number).
- The IP address of the terminal from which the Website is accessed (a number that identifies your current Internet computer connection).
The released data is clearly recognizable for the user by filling out a form. The data required to send the form will be identified.
Mautic will only be used if you have expressly given your consent to the use of so-called “first-party cookies” when using our website for the first time. You can revoke this consent at any time to the contact person named by us above. In this case, all tracking data collected using mautic will be deleted immediately.
(3) Supplier data
The Institute collects personal data from its suppliers in the course of its cooperation with them in order to ensure a smooth business relationship. The Institute records the data of the contact persons within the organisation, e.g. name, telephone number and e-mail address. The bank also enters bank data in order to make payments to suppliers.
If you wish to receive the newsletter offered on the website, we need your email address as well as information that allows us to verify that you are the owner of the provided email address and that you agree to receive the newsletter. Other data will not be collected or only on a voluntary basis. We will use this data exclusively to send you the requested information and will not pass it on to third parties.
The processing of the data you enter on the newsletter registration form takes place exclusively on the basis of your consent (Art. 6 paragraph 1 letter a GDPR). You can withdraw the consent given to the storage of your data and email address and their usage for sending you the newsletter at any time, for example through the “unsubscribe” link in the newsletter. The lawfulness of data processing operations carried out until then remains unaffected by the withdrawal.
The data we store for the purpose of sending you the newsletter will remain with us until you cancel your newsletter subscription and will be deleted after your cancellation. Data that is stored on our computer for other purposes (e.g. email addresses for the member section) remain unaffected thereof.
6. Plugins und tools
Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages that contains a YouTube plugin, a connection to the YouTube Servers will be established. The YouTube-Server will then be informed about which of our pages you have visited.
If you are logged into your YouTube account, you will allow YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest pursuant to Art. 6 paragraph 1 letter f GDPR.
Our website uses plugins from the Vimeo video portal. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.
If you visit one of our pages that contains a Vimeo plugin, a connection to the Vimeo servers will be established. The Vimeo servers will then be informed about which of our pages you have visited. In addition, Vimeo will get your IP address. This also applies if you are not logged into your Vimeo account or if you do not have a Vimeo account. The information collected by Vimeo will be transmitted to the Vimeo server in the USA.
If you are logged into your Vimeo account, you will allow Vimeo to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Vimeo account.
This website uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this website has no influence on this data transmission.
The use of Google Maps is in the interest of an appealing presentation of our online offers and of making the locations we indicate on the website easy to find. This constitutes a legitimate interest pursuant to Art. 6 paragraph 1 letter f GDPR.
7. XENON Online-Service-Portal
DATA PROCESSING WITHIN THE XENON SERVICE PORTAL (VSM)
If a user performs an action within the VSM, this action is logged. The following data is recorded and stored
- Nature and scope of the action
- Date and time of the action
- User who performed the action
This data is visible to other users of the VSM.
These are among others
- Changes in the infrastructure
- Changes to Service Tickets
- Changes to products in the catalogue
Each user has preset notifications:
- Information about news/news
- Information about upcoming and planned maintenance
- Information on controls
- Information about unapproved products, if the user has the catalog module
These notifications are sent to each user by e-mail and message within the services. If a user dials into the VSM via a mobile application and activates the receipt of push notifications, each notification is connected to the user's device.
Each user has the option to turn off the notifications or to disable them for specific devices.
To ensure the usability of the system, these changes are logged as described above and sent to other users who also have access to the individual components of the system. Based on this information, actions in VSM can be assigned to natural persons with date and time.